Selections from My Work

1. Senior User Experience Researcher at eBay

• Challenge: Enhance user satisfaction and engagement for a critical product line.
• Approach: Conducted usability testing and user interviews to pinpoint areas for improvement.
• Outcome: Achieved positive user scores in new initiatives through targeted design enhancements based on user feedback.

2. Virtual Design Leader at Princeton University

• Challenge: Revamp educational outreach for in-person and virtual platforms.
• Approach: Developed diverse learning resources that catered to user needs, fostering greater accessibility.
• Outcome: Increased audience engagement by 30%+ and increased revenue by $1.4m through expanded resource utilization.

3. Director of Green Energy Workforce Development at Bucks County Opportunity Council

• Challenge: Address local workforce needs in the growing green energy sector.
• Approach: Designed and implemented training programs informed by market analysis and community feedback.
• Outcome: Successfully created pathways for over 200 individuals into sustainable employment, positively impacting local economic development.